Who we are
Suggested text: Our website address is: https://www.everystepstronger.com.au.
Privacy and Confidentiality Policy
At Every Step Stronger, we are committed to safeguarding the privacy and confidentiality of our clients’ personal information. This policy outlines how we collect, use, disclose, and store personal information in compliance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).
Collection of Personal Information
We collect personal information that is necessary for the provision of our coaching services. This may include:
- Name, address, and contact details (phone number, email)
- Health and fitness information relevant to coaching sessions
- Payment details for services rendered
Use of Personal Information
The personal information collected is used for the following purposes:
- To provide coaching services and tailored fitness programs
- To communicate with clients regarding appointments, updates, and relevant information
- To process payments and manage billing
Disclosure of Personal Information
We do not disclose personal information to third parties without consent unless required by law or in circumstances outlined under the Privacy Act. However, we may disclose information to:
- Our employees or contractors directly involved in providing coaching services
- Third-party service providers (e.g., payment processors) necessary for business operations
Security of Personal Information
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. This includes:
- Secure storage of electronic data and encryption of sensitive information
- Restricted access to personal information only to authorized personnel
- Regular review and update of security measures
Access and Correction
Clients have the right to access their personal information held by us and request corrections if necessary. Requests for access or correction should be made in writing to [Contact Information].
Retention of Personal Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, it will be securely destroyed or de-identified.
Compliance with Australian Legislation
We adhere to the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth) and other relevant legislation concerning privacy and data protection.
Updates to the Privacy Policy
This policy may be updated periodically to reflect changes in business practices or amendments to privacy legislation. Clients will be notified of any significant changes.
Contact Information
For any inquiries or concerns about this privacy and confidentiality policy, please contact: Ben Sykes – benpsykes@gmail.com / 0401 390 530.